Privacy Policy

1. Information We Collect

Personal Information

When you contact us, place an order, or sign up for our services, we may collect: Name, Email address, Phone number, Business details, Billing and payment information.

Technical & Usage Information

When you visit our website, we may automatically collect: IP address, Browser type and device information, Pages visited and time spent, Referral sources. This data is used for analytics, security, and service improvement.

2. How We Use Your Information

We use collected information to: Provide and deliver our services, Communicate with you regarding orders, updates, and support, Improve website performance and user experience, Process payments and invoices, Manage affiliate programs and commissions, Comply with legal obligations. We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to remember user preferences, analyze website traffic, and improve performance and functionality. You can disable cookies in your browser settings, but some website features may not function properly.

4. Data Sharing & Third Parties

We may share your information only with payment gateways (for secure transactions), service providers required to deliver services, and legal authorities if required by law. All third parties are required to handle your data securely and confidentially.

5. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, disclosure, or alteration. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. QR Menu & Linked Content

Our QR menu systems and digital pages may link to WhatsApp, Google Maps, social media platforms, and third-party websites. We are not responsible for the privacy practices of external websites or platforms.

7. Affiliate Program Data

For affiliates and partners, we collect basic contact and performance-related data. Commission tracking is handled securely. Any misuse or violation of terms may result in access termination.

8. Your Rights

You have the right to request access to your personal data, correction of inaccurate information, deletion of your data (subject to legal requirements), and to opt out of promotional communications at any time.

9. Data Retention

We retain personal information only as long as necessary to provide services and for legal, accounting, or business purposes. Once no longer required, data is securely deleted.

10. Children’s Privacy

Our services are not intended for children under 18 years. We do not knowingly collect data from minors.

11. Policy Updates

Zalepro Soft Solutions reserves the right to update this Privacy Policy at any time. Changes will be effective immediately once posted on the website.