Shipping Policy
Last updated: February 04, 2026
At Zalepro Soft Solutions, we provide digital products and services only. As such, there is no physical shipping involved. This policy explains our digital delivery workflow.
1. Nature of Delivery
All our products and services are delivered digitally. This includes QR Menu & WhatsApp Ordering Systems, Website Development, Digital Visiting Cards, Graphic Designs, and Social Media Marketing content. No physical goods are shipped.
2. Delivery Method
Digital delivery is completed via Email, WhatsApp, Secure links, Website access/dashboard login, or QR code links. The method depends on the specific service purchased.
3. Delivery Timeframes
Estimated delivery timelines are provided on the service page. Delivery times may vary based on complexity, client response time, and customization requirements. Delays caused by missing client information are not our responsibility.
4. Order Processing
Orders are processed after payment confirmation. For custom services, work begins after receiving all required details. Same-day delivery is not guaranteed unless explicitly stated.
5. No Shipping Charges
Since we do not ship physical items, no shipping fees are charged. All listed prices are inclusive of digital delivery.
6. International Availability
Our digital services are available globally, subject to compliance with local laws and platform restrictions.
7. Failed or Delayed Delivery
If you do not receive your digital delivery within the expected timeframe, please contact us with your order ID. We will resolve the issue as quickly as possible.
8. Client Responsibility
Clients are responsible for providing correct contact details and ensuring communication from us is not blocked by spam filters.
10. Contact Us
For delivery-related questions or technical issues accessing your products, please contact us.
Email Support
info@zalepro.com+971 529 787 366